Support for yourSteam Oven

Fault F196 (DGC 6xx5, DGC 7xxx)

Fault F196 (DGC 6xx5, DGC 7xxx) is shown on the display of the combination steam oven. Water could not be pumped away from the oven compartment.

There is a fault.

Switch the steam oven off and then back on again.

The floor filter in the floor of the oven compartment is dirty.

Clean the floor filter in order to remove soiling from the holes, allowing water to drain again.

The filter in the floor of the oven compartment is not inserted or not inserted correctly.

Switch the combination steam oven off.

Insert the floor filter correctly.

DGC 6xx5: Make sure that the curve of the floor filter is pointing upwards.

Inserting | Floor filter | DGC 6xx5

DGC 7XXX:

Inserting | Floor filter | DGC 7xxx

Switch the combination steam oven back on again.

DGC 7xxx: The water drain hose is kinked, rolled up or looped.

Switch the combination steam oven off.

Check the installation of the water drain hose.

Correct the installation of the water drain hose if necessary.

The water drain hose must not be kinked, rolled up or looped. It must be laid out on the floor in the plinth area.

If the fault persists, please contact us or book a repair appointment online.

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