The robot vacuum cleaner cannot locate the docking station.
The robot vacuum cleaner was steered manually from the docking station to another location where Auto or Spot mode was started. After cleaning, the robot vacuum cleaner will return to this starting point.
Start the robot vacuum cleaner from the docking station.
Ensure sufficient light is available. Ceilings with low lighting or very dark rooms cannot be easily detected by the ceiling camera, which can affect navigation.
Connect the docking station correctly. To do so, proceed as follows:
Open the storage compartment on the docking station.
Insert the power supply unit connector into the socket at the top of the storage compartment.
Connect the mains connection cable to the power supply unit and the mains plug to an electrical socket. The contact indicator will then light up red on the docking station.
RX1: Stow the power supply unit in the storage compartment in the docking station and feed the mains connection cable through the slot.
Place the docking station on a level surface against a free wall. Ensure that there are obstacle-free clearances to the front, right and left:
Minimum safety distance to the front: 1.5 m
Minimum safety distance to the right and left: 0.5 m
Switch the robot vacuum cleaner off. The switch is located on the side of the robot vacuum cleaner. Depending on the model, press the I/0 switch to switch position 0 or the ON/OFF switch to switch position OFF.
Place the robot vacuum cleaner upside down on a level, clean surface.
Clean the sensors carefully using a dry cotton wool bud (see right half of the image).
RX1: Also clean the sensors on the side of the robot vacuum cleaner (see left half of the figure).
Make sure that no items disrupt the signal.
Steer the robot vacuum cleaner manually or carry it back to the docking station.
You can use your mobile phone to ascertain for yourself whether the infrared transmitter on the docking station is operating. This is only possible with mobile phones that do not have an infrared filter in the camera.
To do this, hold your mobile phone with the camera switched on in front of the infrared transmitter of the docking station (see figure). You should be able to see the infrared transmitter flashing in the screen.
You can also use this procedure to visualise the infrared transmitter on the remote control:
Press and hold a button on the remote control.
To do this, hold your mobile phone in front of the remote control with the camera switched on (see figure).
If you do not see a flashing red LED in the screen of your mobile phone, first check whether the camera on your mobile phone has an infrared filter.
If your mobile phone does not have an infrared filter in the camera and there is still no flashing red LED visible in the screen of your mobile phone when you check the docking station or the remote control, contact Miele Customer Service.
Watch the robot vacuum cleaner during vacuuming.
Remove any obstructions.
Section off the problematic area with the magnetic strip or, depending on the model, by controlling it via a mobile device.
If necessary, reduce the robot vacuum cleaner’s crossing over height from HI to LO:
RX2 and RX3: Press the Climb button on the remote control briefly.
RX1: Press the Base button on the remote control for at least 3 seconds.
LO will appear in the display.
