Support for yourRobot Vacuum Cleaner

Performance has decreased

The cleaning performance of the robot vacuum cleaner has decreased.

The dust box is full.

Empty the dust box of the robot vacuum cleaner.

Empty the RX2 and RX3 dust box:

Opening | Storage compartment | Robot vacuum cleaner

To open the storage compartment, press the depression at the top of the robot vacuum cleaner.

Removing | Dust box | RX2/3 robot vacuum cleaner

Unlatch the dust box by lifting the handle upwards.

Remove the dust box.

Removing | Lid | Dust box

Press one or both release buttons in the direction of the arrow and remove the dust box lid.

Empty the dust box.

Emptying the RX1 dust box:

Press the dust box release button and remove the dust box.

Remove the lid of the dust box.

Empty the dust box.

The roller brush is dirty.

Switch the robot vacuum cleaner off. The switch is located on the side of the robot vacuum cleaner. Depending on the model, press the I/0 switch to switch position 0 or the ON/OFF switch to switch position OFF.

Cleaning the RX2 and RX3 roller brush:

Clean the roller brush as required. For this, you will require the cleaning tool which is located at the top of the dust box lid.

Place the robot vacuum cleaner upside down on a level, clean surface.

Using both hands take hold of 2 opposite elastic Corner Brush holders and pull them upwards to remove them.

Release the roller brush cover and remove the cover.

Remove the roller brush.

Pull the bearing cover off the roller brush and remove any threads or hairs that have wound themselves around the bearing.

Refit the bearing cover, making sure it clicks into position.

Cut any threads or hairs that have wound themselves around the roller brush with a pair of scissors.

Remove the threads and hair using the wiper which is located on the bottom of the cleaning tool.

Hold the wiper over a bin.

Press the button at the top of the wiper several times until all threads and hair have fallen out.

Refit the roller brush with the bearing cover attached. Make sure that the side with the pointed end is inserted into the corresponding slot.

Carefully refit the roller brush cover on both sides, making sure it clicks into position.

Press the two side brushes carefully onto their pins until they audibly engage. Take care to comply with the markings L and R.

Cleaning the RX1 roller brush:

Remove the dust box and place the robot vacuum cleaner upside down on a level, clean surface.

Remove the roller brush cover.

Remove the roller brush.

Take care not to lose the square guide.

Cut any threads or hairs that have wound themselves around the roller brush with a pair of scissors. To guide the scissors, move along the guide track in the roller.

Remove the threads and hairs with the comb end of the cleaning brush.

Refit the roller brush.

Make sure you position the roller brush carefully and that the square guide is attached.

Locking | Cover | Roller brush

Lock the cover, making sure it clicks into position.

Refit the dust box in the robot vacuum cleaner, making sure it clicks into position.

The sealing lips on the dust box are dirty.

Cleaning the RX2 and RX3 dust box sealing lips:

Place the robot vacuum cleaner upside down on a level, clean surface.

Cleaning | Sealing lip | RX2, RX3 robot vacuum cleaner

Wipe the sealing lips with a damp cloth to clean them.

Cleaning the RX1 dust box sealing lips:

Press the dust box release button and remove the dust box.

Clean the sealing lips on the bottom of the dust box with a damp cloth.

Refit the dust box in the robot vacuum cleaner, making sure it clicks into position.

The roller brush has worn out.

In order to continue to achieve the best possible cleaning results, replace the roller brush with a new one after approx. 2 years.

Replace the roller brush.

Original Miele accessories are available from the Miele online shop, Miele Customer Service and from your Miele dealer.

The dust box sealing lip has worn out.

In order to continue to achieve the best possible cleaning results, replace the sealing lip unit with a new one after approx. 1 year.

Original Miele accessories are available from the Miele online shop, Miele Customer Service and from your Miele dealer.

Replacing the sealing lip unit on the RX2 and RX3 dust box:

Remove the dust box.

Unlocking | Sealing lip unit | RX2, RX3 dust box

Unlatch the sealing lip unit from the underside of the dust box so that the arrow points to the  symbol.

Remove the sealing lip unit.

Insert the new sealing lip unit so that the arrow points to the  symbol.

Lock the sealing lip unit, making sure it clicks into position.

The arrow points to the  symbol.

Replacing the sealing lip unit on the RX1 dust box:

Remove the dust box.

Unclipping | Sealing lip | RX1 dust box

Unclip the sealing lip from the dust box and carefully twist it out until it detaches from the dust box.

Clipping into position | Sealing lip | RX1 dust box

Attach the new sealing lip to the side and clip it into position.

Refit the dust box in the robot vacuum cleaner, making sure it clicks into position.

The Corner Brushes have worn out.

In order to continue to achieve the best possible cleaning results, replace the Corner Brushes with new ones after approx. 1 year.

Replace the side brushes.

Original Miele accessories are available from the Miele online shop, Miele Customer Service and from your Miele dealer.

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