There is no food inside the oven compartment.
Place the food on level 2 or 3 in the oven compartment.
Support for yourOven
Food not present (Smart Food ID)
With Smart Food ID (SFID), Food not present appears in the display of the oven.
The cover of the camera is dirty.
Clean the camera covering pane as follows:
Remove any residue from the covering pane of the camera using a stainless steel spiral pad (e.g. Spontex Spirinett).
You can also carefully remove any residues using a glass scraper, running at a flat angle over the covering pane.
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