Support for yourHob

Power drops of its own accord

The power of one of the hob cooking zones drops automatically or the cooking zone switches itself off automatically.

If several cooking zones on an induction hob are in operation, the electronic module may reduce the power of a cooking zone automatically.

Power management: The hob has a maximum total permitted power consumption which cannot be exceeded for safety reasons. The higher the total permitted power consumption of the hob, the more power levels/functions can be used on all cooking zones at the same time. If the set power levels/functions require more power than can be provided in accordance with the total permitted power consumption, the hob distributes the maximum permitted power between the cooking zones.

No remedy required.

Additional information can be found in the linked video.

The overheating protection mechanism has been activated.

The overheating protection may be activated under the following circumstances:

  • The cookware being heated is empty.

  • Fat or oil is being heated on a high power level.

  • Insufficient ventilation to the underside of the hob.

  • A hot cooking zone is switched back on after a power cut.

Allow the hob to cool down.

Rectify the causes of the overheating.

Check that the hob is working.

If the problem occurs again, contact the Customer Service Department.

Even after allowing for the causes referred to above, the cooking zone has no power or its power is significantly reduced.

Contact Miele Customer Service.

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