Support for yourHob

Food is not cooking

The food in the cookware is barely heating up or is not heating up at all.

Large quantities of food are being cooked.

Start cooking at the highest power level and then switch back manually.

The cookware is not conducting heat properly.

Use different cookware that is able to better conduct heat.

The pan is too large for the cooking zone.

Use a smaller pan.

The extended cooking zone or the PowerFlex cooking area is not activated.

Activate the extended cooking zone or the PowerFlex cooking area.

The cookware used is not suitable for induction hobs.

Additional information can be found in the linked video.

Please check that your cookware is suitable for cooking with induction. Hold a magnet to the base of the pan. If the magnet sticks, the crockery is suitable.

The magnet does not stick. Please use induction-compatible cookware.

Demo mode is activated.

These functions enable the hob to be demonstrated in dealer showrooms without heating up.

Please deactivate demo mode.

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